Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

It usually take 4 to 9 working days after the processing time. Sometime it can take up to 14 days,

Reason: The disturbed schedule of flights. Processing time would be 3-5 days.

How do I change my shipping address?

Please contact us as soon as possible before dispatch, or you have to call the related courier company for the rescheduling of the package.

Once package is out of our warehouse, we are not responsible for the shipping address.

How do I track the status of my order?

You may track your order. or contact us:

Customer Support:

Email: [email protected]

Phone: +1(646) 481-8629

WhatsApp us: https://wa.link/gf43x2

Will you keep my credit card information on file?

Not at all, we use PayPal to process your payments securely. We can not get access to your card details under any circumstances.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

You may check our return policy in footer or contact us. we provide 30 days returns policy.

Email: [email protected]

I received the wrong item

We will immediately replace the item and cover all the costs to relieve you.

My order arrived Defective

Please contact us ASAP.

What do I do if I entered an incorrect shipping address?

Contact us ASAP. or you will need to contact courier company yourself.

 

Customer Support:

Email: [email protected]

Phone: +1(646) 481-8629

WhatsApp us: https://wa.link/gf43x2